Payment & Security
Payment Methods
The payment methods available for your purchase will be shown at checkout.
Available options may differ depending on your location, selected currency, device, order value, and the payment services available when your order is placed.
Only payment methods displayed as available during checkout can be used to complete a purchase.
Payment Authorization & Verification
All transactions may be subject to authorization, verification, security checks, and fraud-prevention review.
Your bank, card issuer, payment provider, card network, or other financial institution may:
• Approve or decline a payment
• Request additional identity or transaction verification
• Place a temporary authorization hold
• Apply transaction or spending limits
• Require additional security checks
Thaliynu does not control approval decisions, verification requirements, authorization-hold periods, or release schedules established by independent payment providers or financial institutions.
If your payment is declined, please check that your payment details are correct, contact your bank or payment provider, or select another payment option available at checkout.
Secure Checkout
Thaliynu uses Shopify as its e-commerce platform and works with participating third-party payment providers to facilitate checkout and payment processing.
Transactions may be processed through systems operated by Shopify, payment processors, card networks, banks, and other participating financial institutions.
We take reasonable measures to support a secure online shopping experience. However, no electronic transmission, online payment process, or data-storage system can be guaranteed to be completely secure.
For additional protection, we recommend:
• Making purchases using trusted devices and networks
• Keeping account credentials private
• Confirming that you are visiting thaliynu.com before entering payment details
• Never sending sensitive financial information through ordinary email or customer support messages
Thaliynu will never request your complete credit-card number, CVV/security code, or online banking password by email.
Pricing & Final Order Total
Before payment is submitted, checkout will display applicable information including:
• Product price
• Quantity
• Discounts or promotional adjustments
• Shipping charges
• Applicable taxes
• Final order total
Please review all order details carefully before completing your purchase.
The final amount displayed at checkout will generally be the amount authorized for your transaction, excluding any separate charges that may be imposed independently by your bank or payment provider.
Currency & Foreign Exchange
Prices on thaliynu.com are displayed and processed in U.S. dollars (USD).
If your payment method operates in another currency, your bank, card issuer, or payment provider may apply:
• Currency conversion rates
• Foreign transaction fees
• Exchange-rate adjustments
• Other financial-institution charges
These rates and fees are determined independently by the applicable financial institution or payment provider and are outside Thaliynu's control.
Temporary Authorization Holds
Your bank or card issuer may occasionally display a temporary or pending authorization before the payment process has been fully completed.
A pending authorization does not necessarily mean that a final charge has been made.
If a payment attempt fails or an order is cancelled, the amount of time required for the temporary authorization to disappear will depend on the policies of your bank, card issuer, or payment provider.
Thaliynu does not control when these authorization holds are released.
Failed or Declined Transactions
A payment may be unsuccessful for reasons including:
• Incorrect payment details
• Insufficient available funds
• Bank or card restrictions
• Billing-information mismatches
• Security verification requirements
• Fraud-prevention screening
• Payment-provider limitations
• Technical or network problems
If payment cannot be successfully authorized, the order may not be completed.
For additional information about a declined payment, please contact your bank, card issuer, or payment provider.
Duplicate or Unrecognized Charges
If you believe the same order has been charged more than once, first check whether one of the transactions is identified as pending or as a temporary authorization.
If you still believe an incorrect or duplicate charge has occurred, please contact:
To help us review your inquiry, please provide:
• Order number
• Email address used during checkout
• Transaction date
• Amount charged
For your security, do not send your complete payment-card number, CVV/security code, online banking password, or other sensitive financial credentials by email.
Discount Codes & Promotional Offers
Discount codes generally need to be entered before checkout is completed.
Promotions may be subject to conditions such as:
• Eligibility requirements
• Expiration dates
• Minimum purchase amounts
• Eligible or excluded earrings, necklaces, or bracelets
• Geographic restrictions
• Usage limits
• Other promotion-specific requirements
Unless the applicable offer expressly states otherwise, discount codes:
• May not be combined with other promotions
• Cannot be redeemed for cash
• Cannot be applied retroactively to completed purchases
• May be restricted to one use per customer or order
Any terms displayed with a specific promotion will govern that offer.
Taxes & Additional Charges
Applicable taxes and shipping charges will be displayed during checkout where required or supported.
International purchases may also be subject to customs duties, import taxes, brokerage charges, or other locally imposed fees depending on the destination.
Please review our Shipping Policy for additional information.
Refunds
Approved refunds are generally returned to the original payment method used for the purchase unless another method is required or permitted by applicable law or the relevant payment provider.
After Thaliynu issues a refund, your bank, card issuer, or payment provider may require additional processing time before the funds appear in your account.
These processing periods are determined by the applicable financial institution and are outside Thaliynu's control.
For information about refund eligibility and procedures, please review our Return & Refund Policy.
Payment Verification & Fraud Prevention
To help protect our customers and store, certain transactions may require additional review.
Where reasonably necessary, we may delay fulfillment, request reasonable verification, refuse an order, or cancel a transaction because of:
• Suspected fraudulent activity
• Unauthorized payment activity
• Failed payment verification
• Inconsistent transaction information
• Unusual order activity
• Other reasonable security concerns
If an order is cancelled after payment has already been successfully captured, an appropriate refund will be processed according to our applicable policies and the procedures of the relevant payment provider.
Payment Privacy
Information submitted during checkout may be processed where necessary by:
• Thaliynu
• Shopify
• Payment processors
• Banks and card issuers
• Fraud-prevention providers
• Shipping or fulfillment providers where necessary
• Other service providers involved in completing your transaction
For details about how Thaliynu collects, uses, and handles personal information, please review our Privacy Policy.
Independent payment providers may process information according to their own privacy policies.
Contact Us
If you have questions regarding payments, checkout, charges, promotional codes, refunds, or transactions associated with your order, please contact us:
Brand: Thaliynu
Website: thaliynu.com
Legal Entity:
Hangzhou Longde Changlian Technology Co., Ltd.
Registered Address:
Room 216, 2nd Floor, Building 2, Lingfu Business Center, Xihu District, Hangzhou, Zhejiang Province
Unified Social Credit Code:
91330106MAEA2YWA05
Customer Support Email:
service@thaliynu.com
For order-related questions, please provide your order number and the email address used during checkout so our team can locate your order more efficiently.
For your security, please never send complete credit-card numbers, CVV/security codes, account passwords, or online banking credentials through email.
thaliynu.com is operated by Hangzhou Longde Changlian Technology Co., Ltd.