Terms and Conditions
Terms and Conditions
These Terms and Conditions (“Terms”) apply to purchases made through thaliynu.com.
thaliynu.com is operated by Hangzhou Longde Changlian Technology Co., Ltd.
By submitting an order through our website, you acknowledge that you have read and understood these Terms and agree that your purchase will be subject to them together with any other applicable policies published on thaliynu.com. 粘贴的文本 (1)
Scope of These Terms
These Terms apply to products purchased through thaliynu.com.
Other policies may also apply to your purchase, including our:
• Shipping Policy
• Return & Refund Policy
• Payment & Security Policy
• Privacy Policy
• Terms of Use
• Product Support & Warranty information
Where applicable, these policies should be read together with these Terms.
Product Information
We make reasonable efforts to ensure that product descriptions, materials, dimensions, colours, finishes, photographs, functionality, prices, and availability are presented accurately.
Thaliynu specializes in earrings, necklaces, and bracelets.
Actual product appearance may vary slightly because of:
• Screen or display settings
• Lighting conditions
• Photography
• Manufacturing tolerances
• Material or finish variations
• Decorative detail variations
• Differences between production batches
• Packaging or design updates
Jewelry featuring metallic finishes, pearl-look accents, clear stone-look details, textured surfaces, sculptural forms, or other decorative elements may show minor differences in colour, shape, texture, surface appearance, or decorative detail.
These natural or manufacturing-related variations do not necessarily indicate a product defect.
We may correct errors, update product details, revise availability, or modify website content where reasonably necessary.
If a material error affects an order that has already been submitted, we may contact you regarding available options or cancel the affected product and provide an appropriate refund.
Product Requirements
Certain Thaliynu earrings, necklaces, and bracelets may include or require components such as:
• Earring posts, backs, hooks, or closures
• Necklace chains, clasps, or extension chains
• Bracelet clasps or fastening components
• Detachable decorative elements
• Connectors
• Other accessories identified on the applicable product page
Customers are responsible for reviewing relevant product information before purchasing or using an item.
Construction, sizing, closures, fastening systems, and decorative components may differ between individual products or versions.
Unless expressly stated otherwise, Thaliynu does not guarantee that third-party accessories, replacement components, or jewelry parts will be compatible with every product.
Please review the applicable dimensions, materials, intended use, and care information before completing your purchase.
Orders & Acceptance
After submitting an order, you may receive an automated confirmation email.
This confirms that we have received your order but does not necessarily represent final acceptance or confirmation that your order has shipped.
Where reasonably necessary, we reserve the right to verify, limit, refuse, or cancel orders in circumstances involving:
• Payment authorization failure
• Suspected fraud
• Unauthorized payment activity
• Inventory limitations
• Incorrect pricing or product information
• Shipping restrictions
• Duplicate or unusual orders
• Suspected unauthorized resale
• Misuse of promotional offers
• Legal or regulatory restrictions
• Other circumstances preventing reasonable fulfillment
If an order is cancelled after payment has already been successfully processed, an appropriate refund will be issued to the original payment method or another method permitted by the applicable payment provider.
Order Changes & Cancellations
If you would like to change or cancel an order, please contact us as soon as possible:
We will make reasonable efforts to assist before fulfillment begins.
However, changes or cancellations cannot be guaranteed once an order has entered:
• Processing
• Picking or packing
• Fulfillment
• Shipping preparation
• Dispatch
If your order has already shipped, the applicable Return & Refund Policy may apply.
Prices
Product prices on thaliynu.com are displayed and processed in U.S. dollars (USD).
Prices may differ depending on:
• Product selection
• Size or variation
• Colour or finish
• Quantity
• Destination
• Promotional eligibility
• Applicable taxes
• Shipping charges
The final amount payable will be displayed during checkout before the purchase is completed.
Prices may be changed at any time for future purchases.
Where an obvious pricing or technical error occurs, we reserve the right to correct it and, where appropriate, contact you before fulfillment or cancel the affected order.
Taxes & Other Charges
Applicable taxes, shipping costs, and other order-related charges will be displayed during checkout where required or supported.
International purchases may also be subject to:
• Customs duties
• Import taxes
• Brokerage fees
• Clearance charges
• Other charges imposed by local authorities or carriers
Unless otherwise indicated during checkout, these charges are generally the responsibility of the recipient.
Please refer to our Shipping Policy for further information.
Payment
Available payment methods are shown during checkout and may differ depending on:
• Customer location
• Device
• Order value
• Available payment services
By submitting payment information, you confirm that:
• You are authorized to use the selected payment method
• The information you provide is accurate and complete
• You authorize processing of the applicable transaction amount
Transactions may be subject to payment authorization, verification, fraud-prevention measures, and security checks.
Please review our Payment & Security Policy for additional information.
Promotions & Offers
Thaliynu may occasionally provide:
• Promotional pricing
• Discount codes
• Product bundles
• Limited-time offers
• Free or discounted shipping
• Other promotional benefits
Promotions may have additional conditions relating to:
• Start and end dates
• Minimum purchase requirements
• Eligible or excluded earrings, necklaces, or bracelets
• Geographic restrictions
• Quantity limitations
• Customer eligibility
• Usage restrictions
Unless otherwise stated, promotional offers generally cannot be combined.
Discounts normally cannot be applied retroactively to orders that have already been completed.
Where permitted by applicable law, we may modify, suspend, or discontinue promotional offers.
Shipping & Delivery
Shipping methods, estimated transit times, tracking availability, shipping charges, and related matters are governed by our Shipping Policy.
Unless expressly stated otherwise, any delivery date or timeframe provided is an estimate.
Delivery may be affected by circumstances outside our reasonable control, including:
• Carrier operations
• Customs processing
• Weather conditions
• Transportation disruptions
• Public holidays
• Remote delivery destinations
• Local delivery conditions
Customers are responsible for providing complete and accurate delivery information during checkout.
Thaliynu earrings, necklaces, and bracelets may contain fine chains, clasps, fastening components, pearl-look details, clear stone-look accents, and other delicate decorative elements.
We take reasonable measures to package these products appropriately for transportation. Customers should inspect their jewelry promptly after delivery.
Returns & Refunds
Returns, refunds, exchanges, damaged products, incorrect orders, and related procedures are governed by our Return & Refund Policy.
Please contact our customer support team before returning a product so we can review your request and provide the applicable return instructions.
Nothing in our return procedures is intended to limit consumer rights that cannot legally be excluded.
Damaged, Defective or Incorrect Products
If an item arrives damaged, defective, incorrect, or incomplete, please contact us as soon as reasonably possible.
This is particularly important for delicate earrings, necklaces, and bracelets, including fine chains, clasps, earring closures, bracelet fastenings, and decorative components.
We may ask you to provide:
• Order number
• Clear photographs of the product
• Photographs of the inner and outer packaging
• Photograph of the shipping label
• Short video demonstrating the issue where relevant
Please keep the product and its original packaging until our customer service team has reviewed your request.
Depending on the circumstances and applicable law, available remedies may include replacement, refund, repair, or another appropriate resolution.
Product Use & Care
Thaliynu jewelry should only be used for its intended purpose and in accordance with applicable:
• Product instructions
• Specifications
• Care information
• Fastening or closure guidance
• Product warnings
• Product-specific recommendations
Earrings
For earrings featuring posts, hooks, backs, closures, connectors, or other fastening components:
• Handle each piece carefully
• Avoid unnecessarily bending posts or hooks
• Check that closures are properly aligned before wearing
• Avoid excessive force when opening or closing components
• Store earrings carefully to help prevent scratching or damage
• Clean gently with an appropriate soft cloth
• Stop using the product if a component appears damaged or unsuitable for continued use
Necklaces
For necklaces featuring chains, clasps, connectors, or other delicate components:
• Handle chains and fastening components carefully
• Avoid excessive pulling, twisting, or bending
• Open and close clasps gently
• Keep chains untangled during storage
• Store necklaces in a clean and dry place
• Clean with an appropriate soft cloth
• Avoid abrasive cleaners unless specifically permitted
• Stop using the necklace if a chain, clasp, or connector appears damaged
Bracelets
For bracelets and their fastening or decorative components:
• Handle clasps and connectors carefully
• Avoid excessive pulling, twisting, or bending
• Open and close fastening components gently
• Avoid unnecessary pressure on decorative details
• Store bracelets separately where practical
• Clean gently with a suitable soft cloth
• Avoid abrasive or harsh chemical cleaners unless specifically permitted
• Stop using the bracelet if a clasp, connector, or other component appears damaged
Minor differences in colour, texture, shape, finish, or decorative detail may occur between individual jewelry pieces.
Decorative Accents & Jewelry Details
Where earrings, necklaces, or bracelets feature pearl-look accents, clear stone-look details, charms, or other decorative components:
• Handle decorative elements carefully
• Avoid unnecessary impact or pressure
• Do not excessively pull or twist attached components
• Store pieces separately where practical
• Avoid abrasive cleaning materials
• Minimize unnecessary contact with harsh chemicals or cleaning products
Where specific product-care instructions are provided, those instructions take priority.
Indoor & Outdoor Use
Unless specifically stated otherwise on an individual product page, Thaliynu jewelry should be protected from unnecessary exposure to:
• Rain
• Excessive moisture
• Extreme temperatures
• Prolonged direct sunlight
• Harsh chemicals or cleaning products
Any waterproof, water-resistant, or similar claim applies only when expressly stated for the individual product.
Product Dimensions & Variations
Measurements displayed on thaliynu.com are provided as useful product references.
Minor dimensional differences may occur because of:
• Manufacturing methods
• Measurement techniques
• Product construction
• Material characteristics
• Production-batch variations
Earrings, necklaces, and bracelets featuring metallic finishes, pearl-look details, clear stone-look accents, textured surfaces, or other decorative elements may not be completely identical from one piece to another.
Product Warranty
Certain Thaliynu products may be covered by a limited warranty where specifically stated.
Where applicable, warranty duration, coverage, exclusions, and claim procedures will be described on the relevant product page, accompanying documentation, or our Product Support & Warranty page.
Warranty coverage is separate from statutory consumer rights.
Nothing in our warranty terms limits consumer rights that cannot lawfully be excluded.
Personal Use
Products available through thaliynu.com are intended primarily for lawful personal, accessory, or gift use unless otherwise expressly agreed by us in writing.
Unauthorized commercial resale may be restricted where reasonably necessary.
Prohibited Activity
You may not use thaliynu.com or its purchasing systems for:
• Fraudulent transactions
• Unauthorized payment activity
• Abuse of discounts or promotional offers
• Manipulation of checkout systems
• Misuse of return or refund procedures
• Unauthorized resale where restricted
• Interference with website security
• Other unlawful or deceptive activity
We may take reasonable measures to protect our customers, website, business operations, and payment systems where suspicious activity is identified.
Intellectual Property
Unless otherwise stated, website content including:
• Thaliynu branding
• Logos
• Product descriptions
• Images
• Graphics
• Videos
• Website layouts
• Design elements
• Original written content
is owned by, licensed to, or otherwise used with authorization by Thaliynu, Hangzhou Longde Changlian Technology Co., Ltd., or the applicable rights holder.
Website content may not be reproduced, distributed, modified, commercially exploited, or otherwise used without appropriate authorization except where permitted by applicable law.
Third-Party Services
Thaliynu may use third-party service providers to support:
• E-commerce infrastructure
• Payment processing
• Order fulfillment
• Shipping and logistics
• Customer support
• Analytics
• Advertising and attribution
• Fraud prevention
• Security
• Other technology services
Third-party services may operate under their own terms and privacy practices.
Thaliynu is not responsible for independent third-party services that we do not operate or control.
Electronic Communications
By placing an order or contacting us electronically, you agree that we may communicate with you electronically where appropriate.
These communications may include:
• Order confirmations
• Payment notifications
• Shipping updates
• Tracking information
• Customer support responses
• Return or refund communications
• Security notices
• Important service-related information
Marketing communications are handled separately and may be subject to applicable consent and unsubscribe requirements.
Privacy
Our collection, processing, use, disclosure, and protection of personal information are described in our Privacy Policy.
Where applicable, additional privacy controls may be available through our Your Privacy Choices page.
Disclaimer
To the fullest extent permitted by applicable law, thaliynu.com and its related website services are provided on an “as is” and “as available” basis.
We do not guarantee uninterrupted website availability or that every technical issue will be corrected immediately.
Product photographs and displays are intended to represent our earrings, necklaces, and bracelets as accurately as reasonably possible. However, minor variations may occur as described in these Terms.
Product-specific warranties, where applicable, are governed by the relevant warranty terms.
Nothing in these Terms excludes any warranty, consumer right, guarantee, or remedy that cannot legally be excluded.
Limitation of Liability
To the fullest extent permitted by applicable law, Thaliynu and Hangzhou Longde Changlian Technology Co., Ltd. will not be liable for indirect, incidental, special, consequential, exemplary, or punitive damages arising from or relating to a purchase, order, transaction, product, or use of the store where such liability may lawfully be limited.
Nothing in these Terms is intended to exclude, restrict, or limit:
• Liability that cannot legally be excluded
• Mandatory consumer rights
• Remedies available under applicable consumer-protection laws
Consumer Rights
Depending on your country, state, province, or region, you may have statutory consumer rights concerning:
• Product conformity
• Defective products
• Repairs
• Replacements
• Returns
• Refunds
• Cancellations
Nothing in these Terms is intended to waive or restrict rights that cannot legally be waived.
Where mandatory consumer-protection laws provide greater rights than these Terms, those legal rights will continue to apply.
Severability
If any provision of these Terms is determined to be invalid, unlawful, or unenforceable, the remaining provisions will remain effective to the fullest extent permitted by applicable law.
Changes to These Terms
We may revise these Terms periodically to reflect changes to:
• Business operations
• Products or collections
• Website functionality
• Store policies
• Legal requirements
• Regulatory requirements
Updated Terms will be published on this page.
Unless applicable law requires otherwise, the version of these Terms in effect when an order is placed will generally govern that transaction.
Contact Us
If you have questions regarding these Terms and Conditions, an order, a Thaliynu product, or our store policies, please contact us:
Brand: Thaliynu
Website: thaliynu.com
Legal Entity:
Hangzhou Longde Changlian Technology Co., Ltd.
Registered Address:
Room 216, 2nd Floor, Building 2, Lingfu Business Center, Xihu District, Hangzhou, Zhejiang Province
Unified Social Credit Code:
91330106MAEA2YWA05
Customer Support Email:
service@thaliynu.com
thaliynu.com is operated by Hangzhou Longde Changlian Technology Co., Ltd.